Lucinda B Interiors Business Policies

All communication with the client occurs within office hours, which are Monday - Friday from 9:30am - 4:30pm. Any communication received outside office hours will be responded to on the next business day.

It's our policy to not use text message for business communication. It is important to keep records of all communication and as such email is the best way to ensure this can happen.

Our company policy is to create one design plan and submit it at the first design presentation, we then can reselect anything that doesn’t resonate with you at that time. Any further choices will be billed at the current rate of $100 per hour.

Disclaimer

1. E-Design is an online decorating consultation service only. All recommendations are regarded as suggestions to improve the look of your space and are not intended for construction purposes. If any construction or structural modification is discussed it must be fulfilled with a licensed trade person in your local area.

2. Client agrees to provide full information regarding the client’s requirements for the project. Lucinda B Interiors will not be responsible for incorrect measurements or details that are incorrectly given by the client.

3. Lucinda B Interiors will perform services as expeditiously as is consistent with professional skill, care, and the orderly progress of the E-Design project.

4. Lucinda B Interiors will not be responsible for the means, methods or procedures of construction fabrication, delivery and installation, or safety precautions in connection with the E-Design project; for the acts or omissions of the contractor or any subcontractor, supplier, or other person performing the work on the E-Design project; or for any failure of them to meet any schedules or completion dates.

5. Lucinda B Interiors cannot be held responsible for arranging repairs, replacement or freight claims for purchases made in conjunction with any recommendations for the E-Design project.

6. Client may cancel up to 24 hrs after payment has been received. After that no refunds are given.